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National Repository of Grey Literature 3 records found  Search took 0.01 seconds. 
Customer Satisfaction
 Fiedler, Pavel ; Čačková, Veronika (referee) ; Schüller, David (advisor)
The bachelor thesis is concentrated on analysing the customer satisfaction with Globus ČR k.s. Several analyses, which are part of this thesis, have been performed. The company itself was analysed based on information from the external and internal environment and the level of customer satisfaction was verified by a questionnaire survey. Based on this information, several suggestions have been made that could lead to an increase in customer satisfaction with this company.
Detailed record
Customer Satisfaction
 Fiedler, Pavel ; Čačková, Veronika (referee) ; Schüller, David (advisor)
The bachelor thesis is concentrated on analysing the customer satisfaction with Globus ČR k.s. Several analyses, which are part of this thesis, have been performed. The company itself was analysed based on information from the external and internal environment and the level of customer satisfaction was verified by a questionnaire survey. Based on this information, several suggestions have been made that could lead to an increase in customer satisfaction with this company.
Detailed record
firm enterprising in the area of leisure time activities
 Gergelová, Iva ; Filipová, Alena (advisor) ; Zeman, Jiří (referee)
This thesis engages in strategy of firm enterprising in the area of leisure time activities and the main aim of the firm is propouse the acceptable strategy for a firm "škola a půjčovna windsurfingu F4, s. r. o." At the first time I will dedicate the theoretic part of my thesis that is explaining what is the strategy and how is created. The practi part concerns a concrete firm - The mencioned "škola a půjčovna windsurfingu F4, s. r. o." To be able to elaborate this part I used my own questionnaires and with the help of them I analysed the contemporary state of firm and I propoused the concrete strategy of development.
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